Privacy Policy - The Cozy Paw
Last updated: 15.4.2026
1. Data Controller
The Cozy Paw operates this website and is responsible for your personal data.
Location: Jabal Amman, Amman, Jordan
Email: contact@cozypaw.jo
2. Contact for Privacy Matters
For any questions regarding how we handle your personal data, please contact us at the email address above.
3. What Data We Collect
a) Information you provide
When you contact us via the website, we collect the following information:
- Name
- Email address
- The subject and content of your message
This information is submitted through our contact form.
b) Automatically collected data
When you visit our website, certain data is collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
This helps us understand how visitors use our website and improve it.
4. How We Use Your Data
We use your data only to:
- Respond to your messages or inquiries
- Provide customer support
- Maintain and improve our website
We do not send newsletters or marketing emails.
5. Third-Party Services
We use the following tools to operate our website:
Brevo (via SMTP – email delivery)
We use Brevo to securely deliver messages sent through our contact form to our email inbox.Your submitted data (name, email, message) is processed only for this purpose.
Google Analytics (via Site Kit)
We use Google Analytics to analyze website traffic and usage.This service may collect data such as IP address and user behavior on the site.Google may process data on servers outside your country.
Cloudflare Turnstile
We use Turnstile to protect our forms from spam and automated abuse.This may process technical data such as IP address and browser behavior.
6. Cookies
We use cookies to:
- Ensure the website functions properly
- Analyze traffic using Google Analytics
We use a cookie consent tool (CookieYes) to manage your preferences.
You can accept or reject cookies at any time through the banner.
6. Legal Basis (GDPR)
If you are located in the EU/EEA, we process your data based on:
- Your consent (when submitting forms or accepting cookies)
- Legitimate interest (website security and basic analytics)
7. Data Retention
We only keep your data as long as necessary:
- Contact form messages: up to 12 months
- Analytics data: according to Google Analytics retention settings
8. Your Rights
Under GDPR you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your data ("right to be forgotten")
- Object to processing
- Request restriction of processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us by email.
9. Data Security
We take reasonable measures to protect your data, including:
- Secure form handling
- Spam and bot protection
- Login protection tools
However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.